Contents

Communicating Needs: Digital Literacy

1 Solution

Synthesis Diagram

System Map

A system map which communicates the complexity of the issue in a provoking and thoughtful information display:

  1. Conducted a literature review of current research
  2. Interviewed Subject-Matter Experts to contextualize the challenges and explore possible gaps in knowledge
  3. Synthesized diagrams from research findings which informed a systems map
  4. Produced an exhibit to encourage participation and foster emotional engagement with the topic

This project was a collaboration with Rachel Yuen

/system-map/system.png
Visualizations created using kumu.io

2 Challenge

The United Nations' Sustainable Development Goals helped to contextualize the social complexity and interdependencies this challenge presented, the epitome of a so-called wicked problem.

Wicked Problem
How might we demonstrate the profound impact of digital literacy in determining overall quality of life?

3 Process

Unraveling the Complexity

Following in the path of systemicdesign.org:

/system-map/process1.png
Concept mapping to discover relationships