Résumé

Education

Bachelor of Communication, BCMM

•  2023, Information Design Major
•  Mount Royal University (MRU)
•  President’s Honour Roll, GPA 3.85

Red Seal, Chef

•  2008, Diploma in Culinary Arts
•  Southern Alberta Institute of Technology (SAIT)
•  Honours Designation, GPA 4.0

Work Experience

Instructional Designer

 2021 Summer Intern, Canada Energy Regulator (CER)

• Collaborated to projects across departments, timezones, and security clearances, working remotely using scrums.
• Standardized Emergency response job aid; unifying multiple instruction sets into a single accessible document.
• Analyzed existing procedure and training material, identified discrepancies within evaluations.
• Conducted user research and developed recommendations based on interview responses, learning theory research, and in accordance with federal regulations.
• Developed an associated training course using Articulate360 for corporate training and evaluation, including an eLearning distribution using Rise (LMS) for remote delivery.

Director of Operations

 2013 - 2020, Redux Vapers Ltd.

• Developed clean room and safe handling protocols according to ISO 9001 & ISO 14644-2 respectively.
• Choreographed daily operating procedures of the confectionary laboratory and manufacturing facility.
• Coordinated with a five-member team to orchestrate the ordering, handling, shipping, and production of materials.

Sous Chef

 2005 - 2012, Bearspaw Golf & Country Club

• Mastered multiple roles: starting as a dishwasher in 2005, promoted to Sous Chef in 2010.
• Supported a team of six employees to ensure consistent service and management of inventory.

Skills

Software

• Database: SQL, R, Python (certification in progress)
• Command Line: git, bash, ssh, vi, emacs, Linux
• Graphics: Photoshop, Illustrator, InDesign, GIMP, & Inkscape
• UI/UX: Figma, Sketch, Xd
• Productivity: Office, Sharepoint, Docker

Technical Writing

Translating technical knowledge into accessible documentation.

• Information Architecture
  Structure, chunk, label, and organize information efficiently.

• Diagramming
  Render diagrams to convey relationships and connections.

• Visual Communication
  Reinforce understanding through meaningful displays.

Data Analysis

Garner meaningful insight from a range of data sources.

• Data Visualization
  Communicate data-derived insights through visualizations.

• Data Analytics
  Query databases using SQL, R, and Python.

• Structured Thinking
  Distill complexity in to measurable & actionable tasks.

Human-centered Design

Apply human-computer interaction and learning theories.

• Instructional Design
  Construct learning materials based on adult learning theories.

• UX/UI Design
  Construct and evaluate user experiences using A-B testing, personas, interaction mapping, metric collection and reporting.

Remote Collaboration

Comfortable working in sprints: experience in scrum agile.