Contents

Forestry Service Roads

1 Solution

Job Aid Documentation

A high-quality, user-friendly job aid and reference guide to access critical information related to the operation of 2-way radios while traveling on Forestry Service Roads (FSRs).
This includes:

  1. step-by-step instructions emphasizing technical details, specifically SOS emergency procedures
  2. diagrams serve as a quick reference for operators
  3. signage explanations and critical takeaways
Job Aid for travel along Alberta’s Forestry Service Roads (front)
Document: 2-Way radio job aid (front)
Job Aid for travel along Alberta’s Forestry Service Roads (back)
Document: 2-Way radio job aid (back)

Structured authoring techniques ensured consistency in style and formatting, which made the document easy to maintain and flexible for future updates.

2 Challenge

Constraints

These constraints are due to the Energy Regulator’s document management system and their tight integration of Microsoft Office products:

  1. MS Word is the preferred publishing platform
  2. MS Powerpoint is the preferred image manipulation platform due its simplicity, availability, and compatibility
  3. No external libraries including Acrobat, Office365, and stock images or graphical assets

3 Process

The job aid document required designing, organizing and presenting the content in a clear and intuitive manner.

I chose to sort the information from an operational standpoint, which made use of existing logistical structures and maximized my opportunities with SMEs to answer my questions and test my prototypes.

process documentation depicting iterative design across kanban boards
High-level view of the FSR project organization board.

process documentation depicting iterative design across kanban boards process documentation depicting iterative design across kanban boards process documentation depicting iterative design across kanban boards process documentation depicting iterative design across kanban boards
Iterative approach maximized feedback opportunities.