City of Calgary, Documentation
Policies, Procedures, and Processes
Contents
Images only show the final documents
Download COC-series.docx
to inspect styles and structure.
Design Challenge
Develop an original information architecture for the City of Calgary, including templates for procedures, policies, and protocols.
Constraints
The constraints reflect the intention of improved Microsoft Word skills, specifically:
- Apply styles to format page elements, numbering, and tables.
- Nest styles to maintain structure throughout documentation.
- Build strong templates which allow for information reuse between documents.
Information Architecture
The documentation features a series of reusable information blocks:
- Document type
- Branding
- Title
- Label
- Headings
- Callout
Procedure:
City-owned Trees
Pet License
Process:
Property Assessment
Policies:
Social Media Guidelines
